In an increasingly complex reality, in order to respond to the educational needs of the younger generations, it is necessary to promote training opportunities for teachers and managers that can constitute an added value with considerable impact on the life of educational institutions. School leaders are recognised as key figures in structuring inclusive educational contexts that can influence the development of young people. The University of Florence has set up in the academic year 2020/2021 a Master’s degree course in Organisation and Management of Educational Institutions in Multicultural Contexts with FAMI funds reserved only for school and technical managers operating throughout Italy with distance learning activities. The course has professionally qualified the managers by establishing new models for regulating the relationship between the quality of learning and the development of the quality of teaching, which has enabled the launch of a process of co-responsibility between the school and the territory.