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FrancoAngeli Journals

Articles/Articoli

Vol. 12 No. 2 (2021): Evaluation, feedback, equity: a challenge in education

A study of feedback satisfaction in two online college courses

DOI
https://doi.org/10.3280/ess2-2021oa12487
Submitted
settembre 7, 2021
Published
2021-12-21

Abstract

In this study, which examines the online courses Planning and Evaluation of Teaching and Experimental Activities for Early Childhood at the IUL Telematic University, we analyzed the evaluation forms completed by the trainees at the end of the training course during four academic years (2017/2018, 2018/2019, 2019/2020, 2020/2021) in order to observe the satisfaction of a teaching approach strongly oriented towards a very structured feedback process. The judgments of the trainees were analyzed on aspects related to the appropriateness of the group and telecommunication communication tools provided by the training platform, on the multimedia means and languages prepared by the teachers and tutor, and on the ability of the teachers to motivate interest in the discipline. The main observation reached is that the overall satisfaction of the students is predominant especially in the presence of elements such as: the facilitation of confrontation with peers (internal feedback); the continuous restitution of the teachers and the mediation of the disciplinary tutor (external feedback).

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