The pandemic emergency has accelerated the adoption of digital technologies and the innovation of territorial assistance. The paper explores how the Sassari Health Care Organization (HCO) is managing the digitalization and community care reorganizational process, according to the Ministerial Decree 77/2022 criteria and regional directives.
In the light of recent Sardinia health care system reform, Sassari HCO represents a relevant example of how the organization is called to manage the PNRR funds within an extremely complex context, deriving from the misalignment of institutional, organizational and technological processes. The case study highlights how Sassari HCO is facing with a double challenge: implementing effectively and quickly the PNRR strategic investments, according to top-down boost; developing, through a bottom-up approach, the innovation of its health services linked to new digital technologies and primary care design.