By giving a voice to clients of the ASST Melegnano and Martesana services in treatment for gambling disorders, this qualitative study was conducted to investigate experiences and opinions of two specific targets - women and online gamblers - who, although representing a minority, are expected to grow in numbers. In fact, both women's and online gambling have specific characteristics, resulting from the intersection of socio-cultural factors, gaming environments and technical infrastructures. The contribution therefore offers a synthesis of the theoretical knowledge on the two topics, in the light of which the results of a focus group and some individual interviews are presented and discussed, highlighting the main aspects useful for constructing interventions capable to provide tailored answers to the two targets’ specific needs.