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FrancoAngeli Journals

Saggi

No. 135 (2025)

Telemedicine and pediatrics: The key skills for effective remote patient care

DOI
https://doi.org/10.3280/mesa2025-135oa23137
Submitted
giugno 24, 2026
Published
2026-10-01

Abstract

The disruptive process of digitization in the healthcare system has led healthcare professionals to interact daily with innovative tools and practices, such as digitized medical records, advanced surgical robotics, and telemedicine. In particular, since the pandemic began, the use of telemedicine has increased significantly, offering a new way of caring for patients remotely. This study aims to investigate the dynamics related to the adoption of these tools in pediatrics, with a particular focus on the expectations of parents, who are the direct representatives of children’s needs. Using a Delphi analysis, 17 competencies and related behaviors were identified as essential for pediatricians to effectively deliver pediatric telemedicine services, clearly distinguishing between what professionals need to know and be able to do (competencies) and the concrete actions to be taken during remote visits (behaviors).

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