Misurazione della soddisfazione lavorativa in un gruppo di infermieri ospedalieri

Francesco Bazzurri; Vanessa Tittarelli

doi:10.3280/mesa2025-135oa23129

Saggi

No. 135 (2025)

Job Satisfaction Measurement in a Group of Hospital Nurses

Francesco Bazzurri^▸^▾
Vanessa Tittarelli^▸^▾

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DOI: https://doi.org/10.3280/mesa2025-135oa23129
Submitted: giugno 24, 2026
Published: 2026-10-01

Abstract

This study, based on a validated survey to analyze organizational well-being, was applied for the first time to a group of hospital nurses. The data analysis took into account variables such as age, gender, workplace, years of service, and academic level achieved. The results highlighted significant differences between the various groups based on the selected criteria. However, numerous points of convergence also emerged among the participants, suggesting that, despite the differences, there are common factors influencing organizational well-being within the studied population.
These elements are crucial for identifying targeted interventions and improving support for nurses, strengthening the healthcare system and their professional commitment.

References

Argyris C. (1958). Some problems in conceptualizing organisational climate: A case study of a bank. Administrative Science Quarterly, 2: 501-520.
Barrett A., & O’Connell P.J. (1998). Does training generally work? The returns to in-company training. Centre for Economic Policy Research, Paper No. 1879.
Bass B.M. (1985). Leadership and performance beyond expectations. Free Press.
Bazzurri F., & Andreoli D. (2022). Hemodialysis safety: from the study of the minimum data set to the creation of the CUSTODE hemodialysis surveillance flow sheet. G Ital Nefrol., 39(6).
Bazzurri F., Troiano G., Cartocci A., & Nante N. (2021). Hemodialysis and nursing: a pilot study on patient-perceived quality. G Ital Nefrol., 38(4).
Cohen W., & Levinthal D. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35: 128-152. DOI: 10.2307/2393553.
Edem M.J., Akpan E.U., & Pepple N.M. (2017). Impact of Workplace Environment on Health Workers. Occupational Medicine & Health Affairs, 5. DOI: 10.4172/2329-6879.1000301.
Faraci P., & Valenti G. (2016). Misurare la soddisfazione lavorativa: costruzione di uno strumento di indagine multidimensionale [Measuring job satisfaction: development of a multidimensional scale]. G Ital Med Lav Ergon., 38(1): 30-41.
Herzberg F. (1966). Work and the nature of man. Cleveland: World Publishing.
Judge T., & Bono J. (2001). Relationship of Core Self-Evaluations Traits – Self-Esteem, Generalized Self-Efficacy, Locus of Control, and Emotional Stability – With Job Satisfaction and Job Performance: A Meta-Analysis. The Journal of Applied Psychology, 86: 80-92. DOI: 10.1037/0021-9010.86.1.80.
Karaferis D., Aletras V., & Niakas D. (2023). Job satisfaction of primary healthcare professionals: a cross-sectional survey in Greece. Acta Biomed., 94(3), e2023077. DOI: 10.23750/abm.v94i3.13878.
Kolb D.A. (1984). Experiential Learning: Experience as the Source of Learning and Development. Prentice Hall.
Lewin K. (1951). Field Theory in Social Science. New York.
Lewin K., Lippit R., & White R.K. (1939). Patterns of aggressive behaviour in experimentally created social climate. Journal of Social Psychology, 10: 271-290.
Maslach C., Schaufeli W.B., & Leiter M.P. (2001). Job burnout. Annual Review of Psychology, 52(1): 397-422.
Mayo E.G. (1933). The Human Problems of an Industrial Civilization. New York.
Ng T., & Feldman D. (2010). The relationships of age with job attitudes: A meta-analysis. Personnel Psychology, 63: 677-718. DOI: 10.1111/j.1744-6570.2010.01184.x.
Singh T., Kaur M., Verma M., & Kumar R. (2019). Job satisfaction among health care providers: A cross-sectional study in public health facilities of Punjab, India. J Family Med Prim Care, 8(10): 3268-3275. DOI: 10.4103/jfmpc.jfmpc_600_19.
Teruya K.Y., Costa A.C.S., & Guirardello E.B. (2019). Job satisfaction of the nursing team in intensive care units. Rev Lat Am Enfermagem, 27, e3182. DOI: 10.1590/1518-8345.3168.3182.
Ulrich R.S. (2008). View through a window may influence recovery from surgery. Science, 224(4647): 420-421.
Zaghini F., Fiorini J., Moons P., & Sili A. (2024). Cardiovascular nurses and organizational well-being: a systematic review. Eur J Cardiovasc
Nurs., 23(3): 213-220. DOI: 10.1093/eurjcn/zvad078.

Keywords

job satisfaction
workplace well-being
work-related stress
nurse
hospital
work

How to Cite

Bazzurri, F., & Tittarelli, V. (2026). Job Satisfaction Measurement in a Group of Hospital Nurses. Mecosan - Management Ed Economia Sanitaria - Open Access, (135). https://doi.org/10.3280/mesa2025-135oa23129

[1] Argyris C. (1958). Some problems in conceptualizing organisational climate: A case study of a bank. Administrative Science Quarterly, 2: 501-520.

[2] Barrett A., & O’Connell P.J. (1998). Does training generally work? The returns to in-company training. Centre for Economic Policy Research, Paper No. 1879.

[3] Bass B.M. (1985). Leadership and performance beyond expectations. Free Press.

[4] Bazzurri F., & Andreoli D. (2022). Hemodialysis safety: from the study of the minimum data set to the creation of the CUSTODE hemodialysis surveillance flow sheet. G Ital Nefrol., 39(6).

[5] Bazzurri F., Troiano G., Cartocci A., & Nante N. (2021). Hemodialysis and nursing: a pilot study on patient-perceived quality. G Ital Nefrol., 38(4).

[6] Cohen W., & Levinthal D. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35: 128-152. DOI: 10.2307/2393553.

[7] Edem M.J., Akpan E.U., & Pepple N.M. (2017). Impact of Workplace Environment on Health Workers. Occupational Medicine & Health Affairs, 5. DOI: 10.4172/2329-6879.1000301.

[8] Faraci P., & Valenti G. (2016). Misurare la soddisfazione lavorativa: costruzione di uno strumento di indagine multidimensionale [Measuring job satisfaction: development of a multidimensional scale]. G Ital Med Lav Ergon., 38(1): 30-41.

[9] Herzberg F. (1966). Work and the nature of man. Cleveland: World Publishing.

[10] Judge T., & Bono J. (2001). Relationship of Core Self-Evaluations Traits – Self-Esteem, Generalized Self-Efficacy, Locus of Control, and Emotional Stability – With Job Satisfaction and Job Performance: A Meta-Analysis. The Journal of Applied Psychology, 86: 80-92. DOI: 10.1037/0021-9010.86.1.80.

[11] Karaferis D., Aletras V., & Niakas D. (2023). Job satisfaction of primary healthcare professionals: a cross-sectional survey in Greece. Acta Biomed., 94(3), e2023077. DOI: 10.23750/abm.v94i3.13878.

[12] Kolb D.A. (1984). Experiential Learning: Experience as the Source of Learning and Development. Prentice Hall.

[13] Lewin K. (1951). Field Theory in Social Science. New York.

[14] Lewin K., Lippit R., & White R.K. (1939). Patterns of aggressive behaviour in experimentally created social climate. Journal of Social Psychology, 10: 271-290.

[15] Maslach C., Schaufeli W.B., & Leiter M.P. (2001). Job burnout. Annual Review of Psychology, 52(1): 397-422.

[16] Mayo E.G. (1933). The Human Problems of an Industrial Civilization. New York.

[17] Ng T., & Feldman D. (2010). The relationships of age with job attitudes: A meta-analysis. Personnel Psychology, 63: 677-718. DOI: 10.1111/j.1744-6570.2010.01184.x.

[18] Singh T., Kaur M., Verma M., & Kumar R. (2019). Job satisfaction among health care providers: A cross-sectional study in public health facilities of Punjab, India. J Family Med Prim Care, 8(10): 3268-3275. DOI: 10.4103/jfmpc.jfmpc_600_19.

[19] Teruya K.Y., Costa A.C.S., & Guirardello E.B. (2019). Job satisfaction of the nursing team in intensive care units. Rev Lat Am Enfermagem, 27, e3182. DOI: 10.1590/1518-8345.3168.3182.

[20] Ulrich R.S. (2008). View through a window may influence recovery from surgery. Science, 224(4647): 420-421.

[21] Zaghini F., Fiorini J., Moons P., & Sili A. (2024). Cardiovascular nurses and organizational well-being: a systematic review. Eur J Cardiovasc

[22] Nurs., 23(3): 213-220. DOI: 10.1093/eurjcn/zvad078.