Skip to main navigation menu Skip to main content Skip to site footer

Saggi

No. 132 (2024)

Healthcare Crowdfunding: The Impact of Communication on Campaign Success

DOI
https://doi.org/10.3280/mesa2024-132oa20678
Submitted
luglio 18, 2025
Published
2025-10-31

Abstract

Crowdfunding is increasingly emerging in the healthcare sector as a tool to support patients and families in raising funds for medical treatments, as well as to finance innovation in the medical field. The growing relevance of this phenomenon has also attracted academic interest, with scholars primarily focusing on identifying the factors that drive the success of medical crowdfunding campaigns.
However, academic research has largely concentrated on campaigns aimed at facilitating access to care, while neglecting those related to healthcare innovation promoted by entrepreneurs.
This study seeks to address this significant gap in the literature by investigating, through the lens of signaling theory, the effect of communication characteristics on the success of healthcare crowdfunding campaigns. To this end, an econometric analysis was conducted on a sample of 544 campaigns launched in the United States on the Kickstarter platform between 2010 and 2021. The results show that a greater presence of videos, updates, and comments, better
readability, and a stronger community orientation increase the likelihood of success for healthcare crowdfunding campaigns, while excessive text length has a negative impact. This study extends the academic literature and offers relevant practical implications.

References

  1. Adamska-Mieruszewska J., Mrzygłód U., Suchanek M., & Fornalska-Skurczyńska A. (2021). Keep it simple. The impact of language on crowdfunding success. Economics & Sociology, 14(1): 130-144.
  2. Ahlers G. K., Cumming D., Günther C., & Schweizer D. (2015). Signaling in equity crowdfunding. Entrepreneurship Theory and Practice, 39(4): 955-980.
  3. Aleksina A., Akulenka S., & Lublóy Á. (2019). Success factors of crowdfunding campaigns in medical research: perceptions and reality. Drug Discovery Today, 24(7): 1413-1420.
  4. Ba Z., Zhao Y. C., Song S., & Zhu Q. (2021). Understanding the determinants of online medical crowdfunding project success in China. Information Processing & Management, 58(2), 102465.
  5. Baeck P., Collins L., & Zhang B. (2014). Understanding alternative finance. The UK Alternative Finance Industry Report. University of Cambridge: Cambridge.
  6. Barcelos C. A., & Budge S. L. (2019). Inequalities in crowdfunding for transgender health care. Transgender Health, 4(1): 81-88.
  7. Bassani G., Marinelli N., & Vismara S. (2019). Crowdfunding in healthcare. The Journal of Technology Transfer, 44: 1290-1310.
  8. Berliner L. S., & Kenworthy N. J. (2017). Producing a worthy illness: Personal crowdfunding amidst financial crisis. Social Science & Medicine, 187: 233-242.
  9. Bukhari F. A. S., Usman S. M., Usman M., & Hussain K. (2020). The effects of creator credibility and backer endorsement in donation crowdfunding campaigns success. Baltic Journal of Management, 15(2): 215-235.
  10. Chen Y., Dai R., Yao J., & Li Y. (2019). Donate time or money? The determinants of donation intention in online crowdfunding. Sustainability, 11(16), 4269.
  11. Chen Y., Zhou S., Jin W., & Chen S. (2023). Investigating the determinants of medical crowdfunding performance: a signaling theory perspective. Internet Research, 33(3): 1134-1156.
  12. Coakley J., Lazos A., & Liñares‐Zegarra J.M. (2022). Equity crowdfunding founder teams: Campaign success and venture failure. British Journal of Management, 33(1): 286-305.
  13. Colombo M. G., Franzoni C., & Rossi-Lamastra C. (2015). Internal social capital and the attraction of early contributions in crowdfunding. Entrepreneurship Theory and Practice, 39(1): 75-100.
  14. Connelly B. L., Certo S. T., Ireland R. D., & Reutzel C. R. (2011). Signaling theory: A review and assessment. Journal of Management, 37(1): 39-67.
  15. De Larrea G. L., Altin M., & Singh D. (2019). Determinants of success of restaurant crowdfunding. International Journal of Hospitality Management, 78: 150-158.
  16. Deng L., Ye Q., Xu D., Sun W., & Jiang G. (2022). A literature review and integrated framework for the determinants of crowdfunding success. Financial Innovation, 8(1): 1-70.
  17. Dorfleitner G., Hornuf L., & Weber M. (2018). Dynamics of investor communication in equity crowdfunding. Electronic Markets, 28: 523-540.
  18. Flesch R. (1948). A new readability yardstick. Journal of Applied Psychology, 32(3): 221-233.
  19. Giakoumelou A., Raimo N., Petruzzella F., & Vitolla F. (2023). Are vegans generous? An exploration of the success factors of vegan crowdfunding projects. British Food Journal, 125(7): 2704-2720.
  20. Hemer J. (2011). A snapshot on crowdfunding (No. R2/2011). Arbeitspapiere Unternehmen und Region.
  21. Hogg M. A., Terry D. J., & White K. M. (1995). A tale of two theories: A critical comparison of identity theory with social identity theory. Social Psychology Quarterly, 255-269.
  22. Holmes T. M., Aungst T. D., Smith C. C., & Metcalf M. D. (2019). Crowdfunding pharmacy-and medication-related products: How successful is it?. Journal of the American Pharmacists Association, 59(2): S57-S62.
  23. Hou X., Wu T., Chen Z., & Zhou L. (2022). Success factors of medical crowdfunding campaigns: Systematic review. Journal of Medical Internet Research, 24(3), e30189.
  24. Hu M., Li X., & Shi M. (2015). Product and pricing decisions in crowdfunding. Marketing Science, 34(3): 331-345.
  25. Huang S., Pickernell D., Battisti M., & Nguyen T. (2022). Signalling entrepreneurs’ credibility and project quality for crowdfunding success: cases from the Kickstarter and Indiegogo environments. Small Business Economics, 1-21.
  26. Jin P. (2019). Medical crowdfunding in China: empirics and ethics. Journal of Medical Ethics, 45(8): 538-544.
  27. Josefy M., Dean T. J., Albert L. S., & Fitza M. A. (2017). The role of community in crowdfunding success: Evidence on cultural attributes in funding campaigns to “save the local theater”. Entrepreneurship Theory and Practice, 41(2): 161-182.
  28. Kamajian S. D., & CMD F. (2015). How Crowdsourcing & Crowdfunding Are Fueling Health Care Innovation. Osteopathic Family Physician, 7(1).
  29. Kennedy P. (2008). A guide to econometrics. John Wiley & Sons.
  30. Kenworthy N. (2021). Like a grinding stone: how crowdfunding platforms create, perpetuate, and value health inequities. Medical Anthropology Quarterly, 35(3): 327-345.
  31. Kim P. H., Buffart M., & Croidieu G. (2016). TMI: Signaling credible claims in crowdfunding campaign narratives. Group & Organization Management, 41(6): 717-750.
  32. Koch J.A., & Siering M. (2015). Crowdfunding success factors: the characteristics of successfully funded projects on crowdfunding platforms. Paper presented at the Twenty-Third European Conference on Information Systems (ECIS).
  33. Kubheka B. Z. (2020). Bioethics and the use of social media for medical crowdfunding. BMC Medical Ethics, 21(1), 96.
  34. Lagazio C., & Querci F. (2018). Exploring the multi-sided nature of crowdfunding campaign success. Journal of Business Research, 90: 318-32.
  35. Lee S., & Lehdonvirta V. (2022). New digital safety net or just more ‘friendfunding’? Institutional analysis of medical crowdfunding in the United States. Information, Communication & Society, 25(8): 1151-1175.
  36. Liang X., Hu X., & Jiang J. (2020). Research on the effects of information description on crowdfunding success within a sustainable economy – the perspective of information communication. Sustainability, 12(2), 650.
  37. Majumdar A., & Bose I. (2018). My words for your pizza: An analysis of persuasive narratives in online crowdfunding. Information & Management, 55(6): 781-794.
  38. Makris G.C. (2015). Crowdfunding: from startup businesses to startup science. BMJ, 350.
  39. Mariani M., Cardi M., D’Ercole F., Raimo N., & Vitolla F. (2023). Make it easy: the effect of prospectus readability on IPO performance. Journal of Accounting Literature.
  40. Mollick E. (2014). The dynamics of crowdfunding: An exploratory study. Journal of Business Venturing, 29(1): 1-16.
  41. Moritz A., & Block J.H. (2016). Crowdfunding: A literature review and research directions. Springer International Publishing, 25-53.
  42. Panjwani A., & Xiong H. (2023). The causes and consequences of medical crowdfunding. Journal of Economic Behavior & Organization, 205: 648-667.
  43. Parhankangas A., & Renko M. (2017). Linguistic style and crowdfunding success among social and commercial entrepreneurs. Journal of Business Venturing, 32(2): 215-236.
  44. Park A. (2012). Crowdfunding a cure: the sick are getting strangers to pay their medical bills. Time, 180(23): 22-22.
  45. Porter M. E., & Strategy C. (1980). Techniques for analyzing industries and competitors. Competitive Strategy. New York, NY.
  46. Poshalian S., & Crissy W.J. (1952). Corporate annual reports are difficult, dull reading, human interest value low, survey shows. Journal of Accountancy, 94(000002), 215.
  47. Proelss J., Schweizer D., & Zhou T. (2021). Economics of philanthropy – evidence from health crowdfunding. Small Business Economics, 57(2): 999-1026.
  48. Raimo N. (2021). Integrated reporting: State of play, theoretical underpinnings and empirical insights: The role of corporate governance mechanisms. Milano: FrancoAngeli.
  49. Ross S. A. (1977). The determination of financial structure: the incentive-signalling approach. The bell journal of economics, 23-40.
  50. Saleh S. N., Ajufo E., Lehmann C. U., & Medford R. J. (2020). A comparison of online medical crowdfunding in Canada, the UK, and the US.
  51. JAMA network open, 3(10): e2021684-e2021684.
  52. Saleh S.N., Lehmann C.U., & Medford R.J. (2021). Early crowdfunding response to the COVID-19 pandemic: cross-sectional study. Journal of medical Internet Research, 23(2), e25429.
  53. Salvi A., Raimo N., Petruzzella F., & Vitolla F. (2022). The role of communication in restaurant crowdfunding success. British Food Journal,
  54. (12): 4323-4338.
  55. Schneider B. (1987). The people make the place. Personnel Psychology, 40(3): 437-453.
  56. Shneor R., & Vik A.A. (2020). Crowdfunding success: a systematic literature review 2010-2017. Baltic Journal of Management, 15(2): 149-182.
  57. Sisler J. (2012). Crowdfunding for medical expenses. Canadian Medical Association Journal, 184(2): E123-124.
  58. Snyder J., Zenone M., Crooks V., & Schuurman N. (2020). What medical crowdfunding campaigns can tell us about local health system gaps and deficiencies: exploratory analysis of British Columbia, Canada. Journal of Medical Internet Research, 22(5), e16982.
  59. Solotke M. T., Faria N. B., Karim H., Roy S., Ross J.S., & Cron J. (2020). Exploring crowdfunding campaigns for abortion services. Contraception, 102(1): 18-22.
  60. Soper F.J., & Dolphin R. (1964). Readability and corporate annual reports. The Accounting Review, 39(2), 358.
  61. Spence A.M. (1974). Market signaling: Informational transfer in hiring and related screening processes. (No Title).
  62. Spence M. (1973). Job Market Signaling. The Quarterly Journal of Economics, 87(3): 355-374.
  63. Tang L., Baker R., & An L. (2022). The success of crowdfunding projects: technology, globalization, and geographic distance. Economics of Innovation and New Technology, 31(7): 553-574.
  64. Wu Y., Ye H., Jensen M.L., & Liu L. (2024). Impact of project updates and their social endorsement in online medical crowdfunding. Journal of Management Information Systems, 41(1): 73-110.
  65. Xing Z., Hu W., Xiao Q. (2021). Influences of medical crowdfunding website design features on trust and intention to donate: controlled laboratory experiment. Journal of medical Internet research, 23(5), e25554.
  66. Xu L. Z. (2018). Will a digital camera cure your sick puppy? Modality and category effects in donation-based crowdfunding. Telematics and Informatics, 35(7): 1914-1924.
  67. Zhou M., Lu B., Fan W., & Wang G.A. (2018). Project description and crowdfunding success: an exploratory study. Information Systems Frontiers, 20: 259-274.