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FrancoAngeli Journals

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N. 130 (2024)

Sostenibilità in sanità: una valutazione degli impatti della telemedicina

DOI
https://doi.org/10.3280/mesa2024-130oa19739
Inviata
marzo 14, 2025
Pubblicato
2025-05-14

Abstract

Questo studio indaga empiricamente gli impatti della telemedicina in termini di sostenibilità attraverso la prospettiva degli utenti del servizio, delle aziende sanitarie e della società. A tal fine è stata condotta una action research in un ospedale pediatrico coinvolto nell’implementazione di due sperimentazioni di telemedicina (un servizio di telecardiologia, in sinergia con il territorio, e un servizio di dimissioni anticipate in telemonitoraggio) e nella valutazione dei relativi impatti. I risultati dello studio hanno condotto allo sviluppo e valutazione di un framework multidimensionale e multistakeholder, capace di valutare l’impatto e il contributo dei servizi di telemedicina in termini di sostenibilità, utilizzabile per migliorare l’accountability e i processi decisionali interni ed esterni. I risultati suggeriscono come la telemedicina possa incidere sulle dimensioni della sostenibilità economica, sociale e ambientale, considerando la prospettiva degli utenti del servizio (pazienti e professionisti), delle aziende sanitarie e della società nel suo complesso.

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