
Inter and intra organizational coordination is a key topic for organizational scholars, especially in the healthcare sector. Despite a wide literature on multidisciplinary team management of cancer patients, existing evidence have not fully analysed which structures, actors, tools and social dynamics are associated with an effective clinical team. This study, through the action research, analyses the current ways of management of Lung Cancer Patients and proposes an optimal model consisting in some organizational guidelines to be applied to ensure an effective management.
Our analysis identifies and detail three pillars characterizing the optimal model: 1) the characteristics of the disease management team, 2) the organizational infrastructure ensuring the adoption of clinical pathways, 3) an integrated system of indicators.