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FrancoAngeli Journals

Materiali per la ricerca e l'approfondimento

No. 122 (2022)

Improving the performance of healthcare organizations: The contribution manager-clinician

DOI
https://doi.org/10.3280/mesa2022-122oa14620
Submitted
settembre 19, 2022
Published
2022-12-15

Abstract

Public healthcare organization have always been committed to identifying organizational and managerial solutions to reply to the multiple pressures they are subjected to.
In this scenario crucial is the role played by professionals. The aim of this study is to investigate what strategies organization can adopt to enhance and support professionals in order to improve performance.
The results highlight that healthcare organizations should support the professional manager to be able to create a collaborative climate in the organization; facilitate interpersonal communication; define consistent objectives with the available resources and evaluate efficiency, effectiveness and quality.

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