The use of information and communication technologies (ICT) is a twenty-first-century approach that is patient-centered and protects patients, physicians, and others. Where key actors are more interested in social value creation than in value capture (Santos, 2012), health services ecosystems can generate strongly positive externalities and be sustainable.
Digital ICT technologies spanning robotics, artificial intelligence, remote patient monitoring, and telemedicine have improved equitable access to care and participated in the sustainable agenda, nurturing an ecosystem of caregiving interaction. Therefore, framing research on information systems in healthcare related to the SDGs can be helpful in the innovation of healthcare organizations in dealing with the pandemic and the post-pandemic. The primary purpose of this special issue is to identify the role and relevance of ICT in healthcare ecosystems while promoting sustainability.
Various topics emerge within this special issue, such as Governance models, institutional relations, and social capital; the role of ICT in the healthcare system changes and finally, the use of digital innovations and ICT in pandemics and post-pandemics. In this special issue, we build on this knowledge base and expand the research direction on developing innovation and digital technologies for sustainable health ecosystems.