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Ricerche di Psicologia/Psychological Research Journal - Open Access

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The crucial knots of psychological practice between theory and action: Demand analysis as a transformative device

DOI
https://doi.org/10.3280/rip2025oa22609
Submitted
aprile 20, 2026
Published
2026-08-03

Abstract

This paper presents a case study on the analysis of psychological demand conducted within a training and support intervention requested by a regional office of the Italian Penitentiary Administration for its personnel. The six-month project involved six managerial figures and eight operators through individual semi-structured interviews and a focus group. Text analysis, carried out using the T-LAB software and based on the collusive processes model, identified six thematic clusters related to organizational issues (fragmentation, inconsistency) and relational resources (peer support). The intervention activated a space for intersubjective reflection and enabled a reformulation of the initial request as an opportunity for shared meaning-making, fostering the development of a change-oriented planning process.

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