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FrancoAngeli Journals

Articles

Vol. 10 No. 1 (2025)

The use of consulting to increase the sustainability of the higher education institutions in times of crisis

DOI
https://doi.org/10.3280/riss2025oa19773
Submitted
18 marzo 2025
Published
25-06-2025

Abstract

The relevance of this research is studying the impact of consulting projects on the sustainability of higher education institutions (HEIS) in times of crisis, adaptability, environmental quality, and well-being. The aim is to identify the main factors that affect the sustainability of HEIs in times of crisis, as well as to analyse the impact of consulting services on ensuring this resilience. The study employed the methods of consulting activity analysis, a crisis sustainability survey, and the Workplace Wellbeing Questionnaire. Spearman’s rank correlation coefficient and structural equation modelling were used for statistical analysis. The reliability of the research methods was tested using the Cronbach’s alpha. The results of the study revealed that 55% of the success of consulting projects is directly related to satisfaction with the work environment. Team experience showed an impact coefficient of 42%, and company resources — 38%. All obtained p-values were lower than 0.05, which indicates the statistical significance of the found relationships.

The study confirmed that the sustainability of HEIs in times of crises depends on the success of consulting projects, which, in turn, correlates with satisfaction with the work environment. The experience of the team and the resources also have a significant impact on success. The results indicate the need to develop consulting services to increase the sustainability of educational institutions. The research prospects include the impact of consulting services on innovation and the quality of the educational process, as well as the role of technological innovations in sustainability in times of crisis.

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