Danzo N, Provvedi B, Carbone C, Prenestini A. Operations management solutions for outpatients at ASST Nord Milano: Techniques and tools for queue management. MESAOA [Internet]. 2025 Oct. 31 [cited 2026 Nov. 7];(132). Available from: https://journals.francoangeli.it/index.php/mesaoa/article/view/20677