DANZO, Noemi; PROVVEDI, Bernardo; CARBONE, Clara; PRENESTINI, Anna. Operations management solutions for outpatients at ASST Nord Milano: Techniques and tools for queue management. Mecosan - Management ed Economia Sanitaria - Open Access, [S. l.], n. 132, 2025. DOI: 10.3280/mesa2024-132oa20677. Disponível em: https://journals.francoangeli.it/index.php/mesaoa/article/view/20677. Acesso em: 7 nov. 2026.